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TOPS (Try Our Phone System)Convenient Telephone BankingTOPS HAS CHANGEDDue to our recent computer conversion there have been many changes to the TOPS System. If you have more than one account at the credit union and would like access to that account without having to dial TOPS again, please contact us for the proper documentation and setup. One of the ways to navigate easily through the system is to set it up for Expert Mode. Follow the instructions below: Dial into the Credit Union and Select 1 for TOPS Listen to the message completely Choose 1 for the Main Menu of Services Enter your account number If this is your first call since December 1, you will prompted to enter your social security number and to select a security number Choose 7 for Additional Options Choose 1 for Change Preference Menu Choose 2 for Change Expert/Menu Mode Use the codes below to access information on your account. TOPS EXPERT SERVICE CODES
BALANCE INQUIRIES
HISTORY INQUIRIES
TRANSFERS
WITHDRAWALS
CHECKING INFORMATION
LOAN INFORMATION
ADDITIONAL OPTIONS
The following codes will be needed to complete "TOPS" transactions.
To make loan transactions or inquires, have your Loan number ready (it can be found on your statement). Due to the numerous loan promotions and loans available through the Credit Union, we are unable to list them all. Our "TOPS" system will enable you to verify that your deposits or payments have arrived safely and have been posted properly to your account(s). "TOPS" will speedily and efficiently provide you with the most up-to-date technology your Credit Union has to offer. Give "TOPS" a try, we know you'll like it!
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